LOGISTICS & ISLANDWIDE DISPATCH

SHIPPING POLICY

Fast, reliable, and tracked islandwide doorstep delivery across all 25 districts in Sri Lanka within 5 to 7 business days.

LAST UPDATED: OCTOBER 2026 • OFFICIAL DOCUMENT REF #OVR-POL-03
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1. Overview & Islandwide Coverage (Sri Lanka Only)

At OVR90 SPORTSWEAR, we are committed to delivering authentic match-spec football apparel and Blokecore streetwear directly to your doorstep with total reliability and care.

We provide comprehensive islandwide doorstep delivery across all 25 administrative districts in Sri Lanka through our trusted domestic courier network partner, Koombiyo Delivery.

📌 Domestic Shipping Notice: We currently deliver within Sri Lanka only across all 25 districts. International / worldwide shipping is not supported at this time.

2. Delivery Timeframes & Shipping Rates

All orders placed and confirmed before 3:00 PM on business days are prepared, quality inspected, and handed over to our courier partner promptly.

SRI LANKA ISLANDWIDE DOORSTEP DELIVERY Applicable across all 25 districts islandwide
ALL 25 DISTRICTS
ISLANDWIDE DELIVERY TIMEFRAME
5 – 7 BUSINESS DAYS
Uniform delivery window across the entire island. No separate province delays.
STANDARD SHIPPING FEE
Rs. 500 / Flat Rate
Fixed courier delivery charge per parcel anywhere in Sri Lanka.
⚡
FREE ISLANDWIDE DELIVERY (ORDERS OVER RS. 50,000): All orders with a product subtotal of Rs. 50,000 or above automatically qualify for 100% Free Doorstep Delivery across all 25 districts in Sri Lanka. No promo code required—free shipping applies automatically at checkout!

3. Payment Methods & Delivery Fee Handling

A. Cash on Delivery (COD)

For Cash on Delivery orders, the total invoice amount (Product Subtotal + Standard Delivery Fee of Rs. 500 − any applied discounts; or Rs. 0 Delivery on orders over Rs. 50,000) is payable directly in cash to the Koombiyo courier delivery rider upon doorstep handover.

💡 Please ensure the exact cash amount is ready upon rider arrival to prevent delivery delays.

B. Direct Bank Transfer / Deposit

Both product price and delivery fee (Rs. 500, or Free for orders over Rs. 50,000) are deposited upfront to our verified Commercial Bank of Ceylon corporate business account. Once your transfer slip is verified by our finance desk, the courier rider will hand over your parcel with Zero Cash Collection Required at your doorstep.

4. “The Lab” Customized Jersey Fulfillment

For customized match shirts created in “The Lab” (featuring personal Player Names, bespoke squad numbers, and custom typography), garments undergo precision heat press thermo-film bonding in our workshop:

  • Customized jerseys require 1 to 2 business days of bespoke workshop preparation prior to courier handover.
  • Once printing has commenced, customized kit specifications cannot be altered. Delivery takes 5 to 7 business days from dispatch.

5. Real-Time Consignment Tracking

As soon as your parcel is handed over to our courier partner (Koombiyo Delivery), a unique tracking consignment code is generated. You will receive immediate notification updates via SMS and WhatsApp containing your live tracking link.

6. Parcel Inspection & Damaged Shipments

We pack every order inside durable, water-resistant protective mailer bags with tamper-evident security seals:

⚠️ Tampered or Damaged Packaging Protocol: If the outer parcel shows evident signs of tampering, slicing, or severe damage upon rider delivery, please photograph the parcel in the presence of the courier rider and contact our concierge immediately via WhatsApp (+94 77 990 9090) within 24 hours.

7. Delivery Attempts & Rescheduling

Our courier partners make up to two to three delivery attempts to reach you at your specified address. The delivery rider will call the mobile phone number provided at checkout prior to arrival. If a delivery cannot be completed due to an unreachable phone or customer absence, the parcel will be held at the nearest courier depot for 48 hours before being returned to our central Colombo hub.

If a parcel is returned due to incorrect contact details provided by the customer, re-dispatch will require payment of the standard Rs. 500 courier fee.

8. Logistics Support & Concierge Desk

For live shipment tracking inquiries, address revisions prior to dispatch, or expedited delivery requests, reach our logistics team directly:

LOGISTICS HUB: OVR90 Sportswear Operations, Colombo, Sri Lanka
DELIVERY COVERAGE: All 25 Districts across Sri Lanka (5 – 7 Business Days)
DISPATCH ENQUIRIES: support@inovr90.com
WHATSAPP DISPATCH DESK: +94 77 990 9090
COURIER DISPATCH DAYS: Monday – Saturday (Excluding statutory Poya holidays)
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